Try and do something as simple as adding a rinse? It dries the clothes well, but ir also ruins clothing equally well!!! I do wipe around the rubber seal and dry the soup dispenser when I am finished with the laundry. Vacuuming doesn't always get to it. I have untangled my clothes that I just washed two time and It tore a big hold in my daughter vera bradley blanket that she loves. Trustpilot scores are 2 for John Lewis and 1.4 for Samsung out of 5 and am not surprised that John Lewis, Birmingham is now closed after assuring me that Samsung were better than Miele and the product is no longer available online. All of my towels have pulls from the dryer. What are your favorite bath towels for hot water washes 2021? They are only 3 years old. ft. Extra-Large Capacity Gas Dryer with steam freshens clothes and removes wrinkles. I have tried delicate washes and silk materials developed rips. Anyone else have a problem like that?Any idea what to do about it. We have never had this problem with any front load dryer, and are shocked by Samsung's response. The NSF-certified sanitize cycle eliminates 99.9% of household bacteria from laundry. Dave, you’re probably right. Run away from Samsung! Fast and free shipping free returns cash on delivery available on eligible purchase. I purchased mine in the fall of 2015. I have a 5 year extended warranty through Best Buy, but of course they don't cover the lint basket - only the mechanics. Verification is completed within 3 business days. You will hear banging and shaking noises as the drum moves around inside the appliance or the leveling feet cause the appliance to rock back and forth. The glides support the drum towards the front of the dryer. The top three symptoms for DV45H7000EW/A2-0000 are "Won't start", "Noisy", and "tripping breaker". Keep your clothes looking spotlessly clean and vibrant with Samsung’s Fully Auto Front Load Inverter Washer and Dryer. Don't replace with another Samsung. Maybe something new and exciting will come along in the mean time, too. Stuck! Called LG and they said to schedule repair. Visit here to learn more! I now wish we had stayed in our new home in California! and do not put anything in that could snag them like zippers, and the clothes keep coming out from the washer with more snags. It is this pinch point that can tear clothing. I'd for sure never buy from Lowes again either and I'd tell them. Very Old House, Mold issue with front loading clothes washer - would you buy one again. I have their frig, now it works, but I had to have 3 repairs on a 18 month old appliance. The warranty statements I find online say that in-home service requires the machine be "unobstructed and accessible to the service agent" (meaning custom or built-in installation that obstructs reasonable removal of or access to the unit presents a problem) ... but stacking doesn't fall under that scenario unless perhaps they're enclosed in a closet or wall-frame that requires demolition or disassembly to remove them. Sorry, I know that doesn't help you. Allxs I agree with you I will never buy another Samsung product again. I have cleaned out where the filter fits in 2x in the 7? 1400rmp spin is also used in their product title as opposed to an extra specification. These too can wear over time, causing the drum to slump or sag in the back. Had the same problem with my Samsung dryer, pulled the threading from my bed spread, pillow cover and sheets, anything that was delicate. I have had the same problem with an LG dryer. Although I’ve never notice a fallen off plastic piece. Number of characters may vary by model or country. Cannot feel any rough or sharp areas in either unit. Overall, the Samsung WD90J6A10AW washer dryer will give your clothes the ultimate level of care and protection that you can ask for without breaking the bank with sky high bills. You might have pressed a button to hard to too many times and it didn’t toggle back to its original resting position. They can wear over time, causing the drum to slump or sag toward the front of the dryer. I thought I was the only one experiencing this problem, but when I discovered this thread I realized that Samsung has really dropped the ball on this one. How does it feel to use cup pulls or ring pulls on cabinets. It's easy to do and takes very little time. A built-in water faucet lets you easily pretreat soiled or heavily stained clothes with a press of a button. So unfair!! The general rule of thumb is that the capacity of your dryer should be approximately twice the capacity of your washer. I have had the same problem with torn clothes and a lint filter that does not lie flush. thanks. I auditioned a Samsung washer at the store some years ago. Never ever will I purchase a Samsung dryer ever!!!! You are so right Samsung could care less after they get your money they are through with you and these sets cost way to much money for what we get from them I would rather have a cheap set from the goodwill store than have another Samsung. Explore now. it's ruined so many clothes. 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With Avalara CertCapture, you can add your tax exemption certificates to your PartSelect account to purchase tax-free! This gives your full load of wet clothing enough space to dry efficiently. Should you need to upload, just click the “Import your copy of this document” link in the form. We will notify you via email once verification is done. Features: Multi-Steam™ Technology: For above-and-beyond clothing care; steam technology gives your dryer even more fight against stains, odors and wrinkles. I am very happy with it; no complaints, and most importantly, clothes come out clean. Samsung Dryer DVE45M5500W - $899. Keep your clothing fresh, clean and stain free with the 7.5kg Front Load Washing Machine with AddWash. All is not lost, however. I am experiencing this too. Just full load to wash and dry, without the need to reload. No there was no miscommunication I talked to more than one person Im not someone that will stop with what one person tells me I go to the top of the line so there was NO miscommunication. Should you need to upload, just click the "Import your copy of this document" link in the form. At first, it was tank top straps or other thin items but now pretty much anything will snag. Smooth surfaces here will reduce the chances of snagging fine cloth. I bought my set from Lowes and wanted them to stack Lowes sold me the set and the stuff you have to get to stack them Lowes brought them out and stacked them. Read customer reviews and common Questions and Answers for Samsung Part #: WV55M9600A on this page. Improved drum pattern extracts more water more quickly during the rinsing cycle and prevents fabrics from snagging during washing. $33.66 $ 33. Take a photo of your product’s model number plate and upload it to find parts fast! My dryer has begun to snag clothes in the metal piece above the dryer door. The ‘b’ stands for button. That's exactly what was wrong. 52 From dry-clean only to ideal water temperature, we tell you what the symbols on your washing labels mean. @scottie mom When I moved in 27 years ago my uncle recommended a hatch to my 350 sq ft unfinished basement which is where my ”laundry room” is. Adding a certificate takes only a few moments. From what I can tell the problem is the lint filter - when it is installed the filter doesn't sit totally flush with the right and left edge of the slot it goes into and clothes get caught on that edge of the lint filter that protrudesI attached a picture but it's hard to see that the lint filter edge doesn' sit flush with the edge of the slot.. POLL: Brand-New House vs. Well...you'll have to watch this video to find out. In other words the button is still actively pressed, and the dryer won’t operate. It keeps twisting and twisting. 417.88042700, serial no.XD84311169 . They also say about zips, to which I zip my clothes and noticed one wash did not even have any zips. Hi I know some of these are old post but I have been looking for other people that are having this problem I thought it was just me and maybe I was doing something wrong. I'll be satisfied if we can get another 5 years with these bearings. The Samsung 7.4 cu. If corners of your lint trap protrude from its slot in the dryer it can catch on fabrics and the rotation of the dryer drum can pull at the fabric until it rips. kenmore dryer, model no. What does the spot smell like? My second choice was a front load LG set that was on sale, which I have now had for over a year. If this happens in your dryer, you will have to open it up and replace the entire set of glides. Diamond Drum design Samsung’s diamond-shaped drum design ensures a deep-yet-gentle wash that avoids snagging or damaging clothes. We will notify you via Samsung washers offer a variety of features to make cleaning your clothes simple, fast and energy-efficient. Have any of you had to replace this dryer due to this problem? Brand new clothes are damaged after the first wash and within a month of purchase. I would call Samsung and get an e-mail address you can send that picture to (product development or quality control). If this seal becomes worn or torn, your clothing may become lodged between the two parts. Didn't know what exactly was causing the ripping, but I see now that the lint filter could be responsible, mine doesn't sit flush either. This could also be a fire hazard. Plus the porthole "chrome" is plastic and the "glass" is also plastic in one of the units. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Now our clothe are getting torn by getting caught in the drum. Samsung washers and dryers are THE WORST!!! It also seems to break zips. Browse the full range of laundry dryers at Samsung New Zealand. Clothing is refreshed, germs and bacteria are steamed away, and creases evened out - so you can look and feel your best every day. I have the model # DV45H6300GG/A3...not even the same dryer as the one in your photo - and, it's a newer model. When I pulled the filter out of the machine I noticed one side did not close the same as the other side. They also advised about mixed loads and to separate into hard and soft fabrics, however this is not practical with a household of three family members. Samsung took our money and gave us nothing but heartache in return. ft. Extra-Large Capacity Electric Dryer with steam easily freshens clothes and efficiently removes wrinkles. If you see an error, try reloading the page. Enter your model number and our Instant Repairman will help diagnose and fix your appliance. I agree about holding Samsung responsible for countless clothes RUINED by our dryer pulling the fabric and leaving massive runs in the fabric. Now I find out that the dryer problem I have been having for ever is the same problem a lot of other people are having and its not nothing im doing. What do the Samsung dryer and a soda can have in common?